FAQ

I’ll be the one guiding the candle-making session. If we collaborate with various handcrafters or artists, there could be multiple instructors involved.

Absolutely! The website is powered by Wix.com, a well-established website-building platform. You can place your order worry-free!

Please show consideration for others and refrain from visiting if you experience COVID-19 symptoms or feel unwell. Your ticket is transferable to any individual, and for ticket arrangement inquiries, kindly email us at cs.ardoriscent@gmail.com. In the event that the instructor contracts COVID-19 and is unable to conduct the class, we will promptly notify you. You will have the option to either receive a refund or reschedule the class for another available date. This revision maintains clarity while emphasizing safety and flexibility regarding ticket usage and class attendance in light of COVID-19 circumstances. Always adhere to local health guidelines for the most up-to-date information on handling COVID-19-related situations.

Immerse yourself in the candle making process and gain the confidence to replicate it at home after the workshop. More importantly, come and meet the like-mind people!

Regrettably, we don't offer refunds for missed classes considering we are just a small local business. Nevertheless, it is transferable to other guests. Please confirm this via email to cs.ardoriscent@gmail.com . Provide us with the guest's name and email address for booking confirmation. A minimum of 7 days' notice is required for booking changes.

All our candle-making ingredients, including candle wax, fragrance oil, colors, wicks, and more, are procured from reputable suppliers based in the UK. These trusted suppliers provide comprehensive product data sheets and Fragrance Safety data sheets, ensuring the quality and safety of our candle-making materials.

At ArdoriScent Studio, our workshops are designed to be intimate and personalized experiences. Each workshop typically has no more than 10 students, so you can be sure to get plenty of individualized feedback and instruction from our experienced instructors.

In the event that the instructor contracts COVID-19 and is unable to conduct the class, we will promptly notify you. You will have the option to either receive a refund or reschedule the class for another available date. Same will be applied if the instructor is sick and not able to conduct the workshop.

All our candle making ingredients are sourced from a certified UK supplier. However, if you experience any unusual reactions to fragrance oil or have allergies to it before, it's best to avoid the scented candle workshop.

Considering the workshop's structure, if we will start by crafting the candle first and then explain the process, there should be sufficient time for the candle to dry. As a result, you'll be able to take your handmade candle home with you the same day. However, in some advanced classes that involve more intricate color techniques in your candle design, it will take longer for the wax to dry. Consequently, there is a possibility that you may need to return to pick up your artwork.

We'll provide all the tools for making candles, so just come with a good mood ready to enjoy the class.